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January 13, 2012
January 12, 2012 – Reston, VA. Evolver
has been awarded a 7-year contract from the US Social Security Administration
(SSA) to provide Help Desk Initiatives Support Services to the Office of
Systems. Under this contract, Evolver
will be responsible for providing operational and management support to 3 key
service functions at the agency: The SSA Technology Assistance Center, a
computer help desk facility supporting over 63,000 SSA personnel nationwide with IT support in the use of desktop and
notebook software; The Enterprise
Software Engineering Facility, which supports over 3500 users within SSA who are
dedicated to testing, validating and maintaining SSA’s program and
administrative application software systems; and the Web Engineering Support
Services center, which is responsible for supporting SSA users in the design and
development of web applications and solutions. In addition, Evolver will also
provide direct technical support to the
Office of the Commissioner, as well as other SSA executive level offices located
in the Washington DC and Baltimore MD area.
“This contract award demonstrates SSA’s confidence in Evolver’s capability
to be a reliable and continuous source of technical support to increase efficiencies, improve productivity and
simplify SSA’s administrative and program processes.” said Michael
O’Kane, CEO of Evolver. “We look forward to seamlessly integrating and
delivering superior support and problem resolution to SSA today and in the
future.”
About Evolver, Inc.
Evolver is an information technology firm with international experience
delivering innovative solutions to customers in the federal and commercial
markets. We are a certified ISO 9001:2008 organization focused on developing
sustainable quality and value for our clients. Our core service offerings are
infrastructure engineering, infrastructure operations, end user support,
application systems engineering and data management. Evolver promotes a planned
and structured approach to achieve desired business results while optimizing
cost, schedule, and risk parameters. Our broad base of experience includes
helping customers transform their business processes, organizations,
infrastructure, and data to improve service and operational results. For more
information about Evolver, Inc., visit www.evolverinc.com.
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